Hoesbach/Germany,, May 12, 2010 (M2 PRESSWIRE via COMTEX) -- ASC, (www.asctelecom.com), a leading global provider of innovative solutions to record, analyze and evaluate communications, today announced that Technology Marketing Corporation (TMC) has named the VoIP recording software EVOip as a recipient of its 2009 Unified Communications magazine Product of the Year Award.

"It's an honor to grant ASC with a 2009 Product of the Year Award for EVOip. ASC has proven their dedication to quality and excellence while supporting the needs in the marketplace," stated Rich Tehrani, CEO, TMC. "We look forward to seeing continued advancement in technology solutions from ASC in the future." ASC's new version of its VoIP recording solution, EVOip 10.0, offers the strictest adherence to security requirements, meeting the credit card industry's PCI DSS standards. Other new features include one-click backup, enhanced integrations with Aastra Mx-One and Avaya Communications Manager, and dynamic enterprise licensing.

Guenther Mueller, Chairman and CEO of ASC, said, "ASC is honored to be chosen by Unified Communications magazine and TMC to receive this highly prestigious award. We are particularly proud of the new security features and the broad range of highly integrated VoIP recording solutions, qualities demanded by today's sophisticated management and customers alike." EVOip captures telephone calls from the network and enables storage, playback and archiving of the entire interaction. The product can record up to 300 channels simultaneously, including encrypted calls, and is entirely software based. Many functions may be accessed directly through the IP phone, such as record-on-demand, start/stop, keep/delete and search-and-replay for recorded calls.

INSPIRATIONpro 10.0, ASC's new quality management solution, works together with EVOip 10.0 on the same server for an enterprise-wide impact. The system provides business process optimization including speech analytics to enable automatic categorization of recorded calls, a feature essential for larger organizations with an otherwise unmanageable number of communications.

A complete list of Product of the Year Award winners will be published in the March/April 2011 issue of Unified Communications magazine, www.uc-mag.com.

About TMC Technology Marketing Corporation (TMC) is a global, integrated media company helping our clients build communities in print, in person and online. TMC publishes Customer Interaction Solutions, INTERNET TELEPHONY, Unified Communications, and NGN magazines. TMCnet, TMC's Web site, is the leading source of news and articles for the communications and technology industries. TMCnet is read by two million unique visitors each month on average worldwide, according to Webtrends. TMCnet has ranked within the top 3,500 in Quantcast's Top U.S. sites, placing TMCnet in the nation's top 3% most visited Web sites.

About ASC ASC is a leading global provider of innovative solutions to record, analyze and evaluate multimedia-based communications. ASC's solutions reveal information, enabling companies and organizations to considerably improve their value creation: contact centers enhance customer service, efficiently deploy staff and increase productivity. Financial institutions fulfill documentation requirements, achieve a higher level of legal security and reduce costs. First responders and public safety organizations enhance reactivity in emergency situations.

ASCs software solutions are used in contact centers to continuously measure and improve the quality of customer contacts. Data from all communication levels in contact centers are collected, brought together and evaluated to help train agents and optimize customer service. Based on the content of recorded calls and screen activities, INSPIRATIONpro reveals improvement potentials in contact center operations including processes, marketing, sales activities, time of reaction and problem analysis.

ASC subsidiaries and sales offices in France, Germany, Japan, Poland, Singapore, Switzerland, UA Emirates, UK and USA as well as certified, powerful distribution partners realize ambitious customer projects in more than 60 countries. An export quota of more than 50 percent, together with its worldwide service network, makes ASC a powerful global player.

CONTACT: Katrin Henkel, PR & Communications, ASC Telecom Tel: +49 6021 5001 264 e-mail: k.henkel@asc.de WWW: http://www.asctelecom.com/ Jan Pierret, TMC Tel: +1 203 852 6800 ext: 228 e-mail: jpierret@tmcnet.com WWW: http://www.tmcnet.com/ ((M2 Communications disclaims all liability for information provided within M2 PressWIRE. Data supplied by named party/parties. Further information on M2 PressWIRE can be obtained at http://www.presswire.net on the world wide web. Inquiries to info@m2.com.

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