AVAYA - FEATURED ARTICLES
October 16, 2012
AVAYA News - Avaya Positioned as Leader by Gartner
By Rahul Arora, TMCnet Contributor
Avaya (News - Alert), a provider of business communications and collaboration systems and services, has recently been positioned as a Leader in 2012 Gartner (News - Alert) Magic Quadrant for Corporate Telephony. In the report, Avaya was named a leader based on the Magic Quadrant's two main criteria: 'Ability to Execute' and 'Completeness of Vision.'
Gartner has recognized Avaya for its Aura platform, which provides audio conferencing and web collaboration capabilities. Avaya Aura session-based technology makes it easy to deploy collaboration applications to users anywhere in your organization. Avaya Aura multi-vendor interoperability connects to existing equipment, to networks used by mobile workers, and to people in other organizations. Avaya Aura uses on-net calling to reduce trunking costs and enable global access and intelligent routing.
"Avaya's communications and collaboration platform is built to provide businesses with a solid, secure and interoperable infrastructure that is easy to manage and support, while addressing the rapidly shifting needs of today's workforce. Our solutions will continue to evolve with a rapidly-shifting business landscape -- which is increasingly defined by real-time collaboration, advanced mobility and 'Bring Your Own Device' (BYOD) models — in order to help companies remain agile and achieve their communications objectives," said Gary E. Barnett, senior vice president and GM, Collaboration Platforms.
In related news, Southern Maryland Electric Cooperative (SMECO), a regional, member-owned utility serving more than 150,000 Maryland customers, has deployed Avaya (News - Alert) Customer Experience Interaction Management solutions in aims to deliver outstanding customer service over multiple communication channels.
Edited by Brooke Neuman
Global Cloud Communication Platform (Application Programming Interface (API), Interactive Voice Response (IVR) System, Unified Communication and Collaboration (UCC), webRTC, & VoIP) Market - Forecast to 2019
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